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Ancestry Family Tree users


Ancestry Family Tree users

This group was created for anyone who uses for their family tree , or anyone needing help from someone who is a member of

Members: 672
Latest Activity: May 7

Discussion Forum lookups needed 4 Replies

Started by Lisa A. (Thamm) Spegal. Last reply by Lisa A. (Thamm) Spegal Sep 24, 2012.

Do you know... 6 Replies

Started by Dixie. Last reply by Dixie Jul 24, 2012.

Green Leaf/Search 13 Replies

Started by Bonnie Skiles Rost. Last reply by Russ Worthington Feb 10, 2012.

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Comment by Cecily Bishop on February 7, 2014 at 1:03pm

Carol, take a look that this string of posts on Ancestry. Is it possible that you have a broken link?

Comment by Jayne Ireland on February 7, 2014 at 5:09am

Carol, that is awful!  Did you ask Ancestry if they had backups of the system? If so, they could probably restore your husband's tree from an earlier version. I make regular GED backups of my Ancestry trees, just in case something like that should happen. However, a GED file is only text format (names, parents, children, timeline events) and does not contain photos etc. You need to save copies of these in folders on your computer (and remember to make regular backups of your hard disk to an external disk).

Comment by Carol Lee Wittneben on February 7, 2014 at 12:31am

I use for my family trees, I now have 18 trees. My trees on ancestry are private and I thought that my info would be safe like a cloud. I did not keep up with my home software, because I have been entering data since 1995 when we had floppy disk, I was using Family Tree Maker before came along, and have been through several computers, Windows 95, XP, Vista, and now 7, used USB drives, so did not keep track of all info on my own software. It just got to be to much work entering info on ancestry and then again on my software.

Well big surprise lost all of my facts info that I entered in my husband's family tree 718 people.

Did anyone else have this problem?

All Ancestry can tell me is that they ares sorry for the inconvenience.

This is more then an inconvenience, some of the info can never be retrieved again, because after all of these years my links have all passed away.


Comment by Jayne Ireland on January 26, 2014 at 11:37am

Thanks, Cecily, for checking. These last couple of months were very frustrating! I sent several complaints to Ancestry about the problems I cited and was close to throwing in the towel and working offline - but their IT team must have found and corrected the bug, and as of this week everything works as it should !-)
I agree with the advice you sent James: don't take any hint as truth, as some may be contradictory, people make mistakes when transcribing, etc. Whenever possible, you should read the original document yourself to make a judgement. Add comments/notes in the text field of events you add to a person's timeline, so those who are viewing your tree can see that you have carefully documented the events.

Comment by Cecily Bishop on January 26, 2014 at 10:30am

Jayne Ireland, I've not had any issues with or with FTM2014. James Barry Stricklin, if the info is from a family tree or a transcription, you must verify it on your own. If you can see and download the actual document, you still need to analyze it to verify that it pertains to your ancestor.

Comment by james barry stricklin on January 26, 2014 at 10:02am

yes ,and how do i verify the info on ancestry is what i can trust to find my past

Comment by Jayne Ireland on January 16, 2014 at 10:22am

Does anyone else have problems with updating their online tree? For example, reviewing selected tree hints, attaching media to an event on a timeline, or removing a person from the tree?  This is a relatively recent problem and does not seem to be related to tree size.

Comment by Susan Carnes on August 7, 2012 at 12:16pm

Hi there,

Have World Subscription. Will do look-ups.

Comment by Lisa A. (Thamm) Spegal on July 24, 2012 at 2:38pm

thanks Sarah, was mainly trying to show what info I did know about him but appreciate the data!! :)

Comment by Sarah Coles on July 24, 2012 at 1:53pm

Hi LIsa,

I'll do more looking when I get a chance but here's the answer to your last post.


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