Using information from New FamilySearch

A few days ago, I had a patron at the Mesa Regional Family History
Center ask me about a problem she was having with New FamilySearch.
She had a huge pile of printouts from her Personal Ancestral File
program and was methodically going through each one and comparing the
information to that found in New FamilySearch. She was particularly
interested in any of the entries that appeared to be incomplete or
missing LDS
Ordinance information either in her documents or in New FamilySearch. I
made an offhand suggestion that her work could be a lot easier by using
one of the available genealogy programs (like Ancestral Quest, RootsMagic or
Legacy Family Tree) that helps automate the process of copying the
records and avoided making handwritten changes to her documents. Before I
even finished making the suggestion, she told me off and said she
didn't want to learn anything about a program, was not interested in a
program and didn't care to further carry on the conversation with me at
all. That was the end of my help.
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