For those who use--or are interested in using--any version of RootsMagic genealogy software
Latest Activity: Aug 10, 2018
Started by Pierre Clouthier. Last reply by Pierre Clouthier Feb 27, 2013. 3 Replies 0 Likes
Started by Michael Stills. Last reply by Michael Stills Apr 29, 2011. 5 Replies 0 Likes
RootsMagic Suggestion. I now have a widescreen monitor. RootsMagic lets you see either 5 or 6 generation pedigrees. With widescreen monitors becoming more popular, perhaps we can increase the number of generations we can see onscreen? Minor request. Thank you.
On this forum, Oct 2010, I had asked about fixing broken media links by designated folder. I see that is now an option in the new update. Thanks RootsMagic!
Karen, The link below is to a Knowledge Base article on how to solve that.
I've not had a problem with downloading the webinars. My suggestion is to post in the RM Forums on the webinar thread and see if other users have experienced this. I'm sure the issue is more with your computer than with the actual link or file.
Is anyone else having a problem downloading the Webinars? Here is the error message I am receiving:
You've encountered error message C00D11B1 while using Windows Media Player. The following information might help you troubleshoot the issue.
Windows Media Player cannot play the file. You might encounter this error message for one of the following reasons:
Your sound device, such as a sound card or sound controller, requires an updated driver. To determine if an updated driver is available, see Windows Update at the Microsoft Web site, or see the sound device manufacturer's Web site.
Your sound device is not functioning properly. Try using Device Manager to check the status of your sound device.
You do not have a sound device installed on your computer. Install a sound device, and then try to play the file again. For details, see your computer manufacturer's or sound device manufacturer's Web site.
You are trying to play a file on the Internet and the server might be temporarily unavailable or there might be a network issue. Try again later.
You are trying to play an MP3 file that contains compressed ID3 headers. The ID3 header is a portion of the file that stores the song's album information (for example, the song name, artist name, album name, and genre). This information is sometimes called a "tag."
To fix the problem, make a copy of the file and then use a non-Microsoft ID3 tag editing program to remove or reset the file's ID3 headers. After you remove the ID3 headers, Windows Media Player should be able to play the MP3 file.
Attempting to remove ID3 headers might damage the file and make it unplayable. Therefore, always make a copy of the file before you edit it.
If this solution does not resolve the problem, the file might be corrupted.
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