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Family Tree Maker Fans

Please create a New Discussion for help with a probem with Family Tree Maker. There are many Online resources for Users helping other Users, Email Lists, AND Online Knowledge Base websites that suppport the Family Tree Maker program (all versions).

Members: 363
Latest Activity: Feb 3, 2019

Family Tree Maker Knowledge Base Websites

In an effort for us to help each other with the Family Tree Maker program, PLEASE use the + Start Discussion link, below the Discussion Forum below. Please use a descriptive Subject Line and provide details for us to help each other.

Please do not Add a Comment for the purpose of seeking help or to ask questions.. The, don't forget to turn ON the FOLLOW link at the end of the Discussion so that you will receive an email notification that someone replied to that Discussion. You can also Stop Following that Discussion, if you so choose.

New Comments about the overall purpose of this Group are Welcome, but handling the Issues / Problems / Questions, for all of us, is easier using the +Start Discussion feature.

Its helpful to provide the Product Version Number (Help, About Family Tree Maker), the version of Windows that you are using, and details of any Error Messages that you may see (IF you are having a problem). But, provide us with some details of the problem.

To help, please continue to read below for other online help that is available to us (Users of the Family Tree Maker program.

There are a number of places to receive help with the Family Tree Maker Program. If you have the program already, the Help that is supplied with the program is not bad and should be looked at before going to any of the below resources. As you work with the program, the help that is offered is more focused on where you are in the program.

Here are links to the Family Tree Maker Knowledge Base Websites (Online Help Center):

In using the Keyword Search, use one or two keywords for that search. For example, if you have an error message, a key word that you might use, is one of the words in the Error Message.

Family Tree Maker Version 2008 and 2009

There is an Online Video for Version 2009 here:

Family Tree Maker 2009 Feedback Website:

If you use this link, please provide some detailed feedback to Family Tree Maker 2009. You will probably not receive feedback from them, but the developers do read the feedback.

Family Tree Maker Version 2005, 2006 and Version 16

Earlier Version of Family Tree Maker

There are a number of User to User Message Boards. This first link will take you to a list of Family Tree Maker GenForums based on the problem that you are trying to resolve:

When posting a message on any of these message boards, it is MOST HELPFUL to mention the Version of Windows that you are using, and the Version of Famliy Tree Maker that you are uisng. You can determine that by clicking on Help, then About Family Tree Maker. That will help the Users help you.

It is also helpful to be specific as to what the issue is or the question is, based on what you see in Family Tree Maker. If there is an Error Message, please provide the specific Error Message. What you see and what you expect to see is also helpful.

The Family Tree Maker GenForums

A more open, not by specific topic can be found here: Family Tree Maker Message Board

Thank you

Discussion Forum

Starting a new family tree from existing tree. 1 Reply

Started by John Belchamber. Last reply by Russ Worthington Aug 28, 2016.

Ancestry to Retire Family Tree Maker 12 Replies

Started by John. Last reply by H Girdley Dec 10, 2015.

FTM2014: Error in syncing FTM tree with Ancestry tree 70 Replies

Started by Cecily Bishop. Last reply by Russ Worthington Nov 11, 2013.

Redoing current sources using the Source Templates 8 Replies

Started by Cecily Bishop. Last reply by Russ Worthington Oct 10, 2013.

Number of individuals in FTM don't match number in Ancestry tree 12 Replies

Started by Cecily Bishop. Last reply by Cecily Bishop Oct 5, 2013.

Comment Wall


You need to be a member of Family Tree Maker Fans to add comments!

Comment by Anita Payne on July 9, 2009 at 7:04am
We started with version 4 or 5 and have progressed over the years to using 2009. The one thing that disappoints me is that with lastest versions you can't print 'an all in one tree'. I have an old version on one of our laptops just to do that task. Wish they would bring it back.
Comment by Russ Worthington on July 8, 2009 at 10:30pm
William - The Family Tree Maker Message board has a couple of message threads talking about sync-ing between Family Tree Maker on a PC and an Ancestry.Com Family Tree.

It works great, from the PC to Ancestry. I have suggested to other Users to make our needs know on this website:

I am hoping that an update, in the future, will address this issue.

Comment by William Murray on July 8, 2009 at 8:31pm
I have a tree on and also use Family Tree Maker on my computer. I like them both but I have not figured out how to move the information back and forth between the two without losing media and links to online data.
Comment by Michal L. Miller on July 8, 2009 at 2:08pm
I love the program! Very user friendly and customizable too!

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