"Ancestry.com now owns FTM. Try ordering the newest version and installing it on the old machine...It's not hard to navigate. I did that and all the information just found its way right to the program. When you get this figured…"
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Looking for help in version 8.0
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My dad spent a great deal of time compiling data for our family tree. He owns Family Tree version 8.0, and has used it faithfully for years. Because of medical issues, we cant upgrade his version to…Continue
Tags: opening, a, file, with, help
Started this discussion. Last reply by Brownie MacKie Oct 12, 2012.
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Sarah Anthony replied to Daryl's discussion Looking for help in version 8.0"I am sorry to say that I do not know a way around it. When my new laptop came with Windows 7, I lost all the files and programs which used XP. Years of work are all gone. FTM of 2 years ago is incompadible. I was told…"
Daryl posted a discussionLooking for help in version 8.0
My dad spent a great deal of time compiling data for our family tree. He owns Family Tree version 8.0, and has used it faithfully for years. Because of medical issues, we cant upgrade his version to a newer one (he wont know how to navigate a different version). A recent problem arose, in that we had to reinstall FT 8.0 onto his computer. Now when I try to open the FT file, it gives an error message stating the file is from a newer version. It also give a phone number to call, which is no…See More
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