I have used Ancestry.com for quite a while now, but I am thinking of leaving. It's a great program and I am very comfortable using it, but the shoebox drives me crazy. I want to organize the shoebox into families, but can't. I have emailed them and asked if they would ever change that to make it easier to organize, but I was told it will never happen. So I am probably going to cancel. I guess I'm not using the shoebox correctly, but I have nearly 50 pages of saved material and can't go through all of that information. So how do I manage this, before I just print it all out and cancel?