Feedback please on WorldVitalRecords.com (upset about not being able to cancel.) - Genealogy Wise2024-03-29T15:47:46Zhttp://www.genealogywise.com/forum/topics/feedback-please-on?feed=yes&xn_auth=noClose the back account that y…tag:www.genealogywise.com,2011-02-20:3463583:Comment:3253062011-02-20T17:30:19.090Zjames harthttp://www.genealogywise.com/profile/jameshart
Close the back account that you used to get free trial.they cant take money from a non existent account!! If you used a credit card, contact the CC concerned and either explain the circumstances and ask them to nullify the transaction or tell them a little white lie and report your card as lost and request a replacement.
Close the back account that you used to get free trial.they cant take money from a non existent account!! If you used a credit card, contact the CC concerned and either explain the circumstances and ask them to nullify the transaction or tell them a little white lie and report your card as lost and request a replacement. I just received my statement…tag:www.genealogywise.com,2011-02-12:3463583:Comment:3196662011-02-12T21:50:27.786ZBeverly Louise Whitehttp://www.genealogywise.com/profile/BeverlyLouiseWhite
I just received my statement from credit card that I owed for World Vital Records of $100.00. I did sign up last year in Jan. 2010 but I did not intend to renew my subscription. W.V.R.. apparently just automatically renewed without my say so. I'm am really ticked off! Since this is a Sat. customer service is not open til Mon. I hope I can get this resolved....
I just received my statement from credit card that I owed for World Vital Records of $100.00. I did sign up last year in Jan. 2010 but I did not intend to renew my subscription. W.V.R.. apparently just automatically renewed without my say so. I'm am really ticked off! Since this is a Sat. customer service is not open til Mon. I hope I can get this resolved.... Precisely!tag:www.genealogywise.com,2010-12-09:3463583:Comment:2970182010-12-09T16:34:02.285ZJC Flynthttp://www.genealogywise.com/profile/JCFlynt
Precisely!
Precisely! I might be old-fashioned, but…tag:www.genealogywise.com,2010-12-09:3463583:Comment:2969532010-12-09T06:29:21.177ZSeonaid Lewishttp://www.genealogywise.com/profile/SeonaidLewis
I might be old-fashioned, but I do not sign up for free-trial sites, that ask for credit card details upfront.<br />
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I've been stung a couple of times this way myself. Never again.<br />
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Glad you got it sorted!
I might be old-fashioned, but I do not sign up for free-trial sites, that ask for credit card details upfront.<br />
<br />
I've been stung a couple of times this way myself. Never again.<br />
<br />
Glad you got it sorted! I called the number, they wer…tag:www.genealogywise.com,2010-11-25:3463583:Comment:2955862010-11-25T06:55:07.900ZLuanne Wilsonhttp://www.genealogywise.com/profile/LuanneWilson
I called the number, they weren't open on the weekends and there was no option to cancel online even though they said there was. I did call them first thing Monday morning and managed to stop a charge but it made me a nervous wreck all weekend!
I called the number, they weren't open on the weekends and there was no option to cancel online even though they said there was. I did call them first thing Monday morning and managed to stop a charge but it made me a nervous wreck all weekend! It appears that World Vital R…tag:www.genealogywise.com,2010-11-25:3463583:Comment:2955672010-11-25T01:32:41.491ZAllen McClainhttp://www.genealogywise.com/profile/AllenMcClain
It appears that World Vital Records have provided a number to use: 1-888-377-0588, 8-5 Mountain Standard time ( this was perhap the number you had used.) Yet, when you look at the terms and conditions, I noticed that they also mention: "you may cancel prior to the renewal date via your online account settings while logged on at WorldVitalRecords.com and changing your subscription status online."<br />
<br />
I hope this last part might be of help to you.
It appears that World Vital Records have provided a number to use: 1-888-377-0588, 8-5 Mountain Standard time ( this was perhap the number you had used.) Yet, when you look at the terms and conditions, I noticed that they also mention: "you may cancel prior to the renewal date via your online account settings while logged on at WorldVitalRecords.com and changing your subscription status online."<br />
<br />
I hope this last part might be of help to you. Many of these pay sites do th…tag:www.genealogywise.com,2010-11-24:3463583:Comment:2955272010-11-24T18:12:21.759ZMark William Parsonshttp://www.genealogywise.com/profile/MarkWilliamParsons
Many of these pay sites do the same thing. Even with Ancestry.com I had some problems. The link is there but hard to locate and they don't make it easy to cancel. I'd call the company by phone to cancel.
Many of these pay sites do the same thing. Even with Ancestry.com I had some problems. The link is there but hard to locate and they don't make it easy to cancel. I'd call the company by phone to cancel.